Managed legacy restore
Leave Backup Exec behind — without losing your legacy data.
Still keeping an old Backup Exec server alive just to read legacy tapes? We host your existing Backup Exec server and run restores on demand, so you can decommission it now and still get data back whenever you need it.
- Keep on-demand access to legacy tape restores
- A fixed monthly fee — pay per tape only when you restore
- Hosted securely in TIMG's Australian data centre
Get in touch
Tell us about your Backup Exec environment and we'll help you plan your exit — no obligation.
The Backup Exec problem
Still running Backup Exec just for old tapes?
Backup Exec is now an Arctera product, and older versions — along with the servers and tape drives they run on — steadily age out of support. Many teams have already moved their live backups elsewhere but still keep a legacy Backup Exec environment limping along purely to read old tapes. The hard part isn't the new platform; it's what to do with years of legacy tape data you're still obligated to retain.
End of life
Older Backup Exec versions and the servers they run on age out of support, leaving you exposed.
Ageing infrastructure
Keeping a legacy Backup Exec server and tape drive running just to read old tapes is costly and fragile.
Retention obligations
You still need to restore old data to meet compliance and legal retention.
How it works
Your clean exit from Backup Exec, in three steps
We make leaving Backup Exec simple — you hand it over, we keep the restores running.
Hand it over
Send us a virtual-machine copy of your Backup Exec server (with its working license) and your tapes — or we use the tapes already stored with TIMG.
We host & validate
We rebuild your environment in our secure Australian data centre, connected to our tape hardware, and confirm it works with an included proof-of-concept restore.
Retire your on-prem Backup Exec
Decommission your on-prem Backup Exec servers and hardware. When you need legacy data, request a restore and we recover it from tape — you pay per tape, only as needed.
What's included
A fully managed restore service
Restoration from tape
A dedicated virtual environment connected to physical tape hardware, configured to emulate your original backup server and recover data from tape media.
Setup, testing & maintenance
We build and configure the environment from your server VM. One proof-of-concept restore (up to 3 tapes) is included to validate it works.
Infrastructure management
Ongoing maintenance of the hosted environment, storage and tape hardware so it stays available and ready for your restore requests.
Simple, predictable pricing
An affordable way off Backup Exec
You pay a fixed monthly fee for us to host your restore environment, and a per-tape rate only when you actually need a restore. No big migration project, no surprise costs.
- Fixed monthly hosting fee — budget with certainty
- Pay per tape, only when you request a restore
- Got data on disk, not tape? We can move it to tape or cloud object storage
- We can store your tapes too, if they're not already with TIMG
Delivery & security
Your restored data, delivered securely
Flexible delivery
Restored data can be delivered to your own secure cloud storage (e.g. OneDrive, Dropbox), to an external USB drive or NAS, or via TIMG-hosted FTPS.
Isolated environment
Your backup server VM runs in an isolated environment with no internet connectivity. It's kept as-is — we don't patch or alter your backup application.
Secure deletion
Once you confirm you have your data, temporary restore data is deleted and any TIMG-hosted FTPS account is removed.
Backed by TIMG
Hosted in TIMG's secure Australian data centre, under TIMG's ISO/IEC 27001:2022-certified information security practices, with Australian data residency.
What we need from you
You provide
- A virtual-machine copy of your original Backup Exec server (with a working license)
- Any available backup catalogues or databases
- Any encryption keys needed to restore your data
- Credentials from the original environment
Good to know
What's not included
- This is a restore-only service — no ongoing backup jobs or scheduling
- No direct access to the hosted environment (we provide screen-sharing to help identify data)
- No patching or updates to your backup software
- Backup software licensing and any lapsed vendor-support reactivation costs are yours
Frequently asked questions
Why keep legacy Backup Exec data recoverable?
Even after you move live backups to a new platform, you still have to restore old data to meet compliance and legal retention. This service keeps that data recoverable without you maintaining an ageing Backup Exec server.
Do I keep my Backup Exec license?
Yes. The virtual-machine copy of your Backup Exec server you provide should have a working license on it — the hosted environment uses your existing software.
What if my data is on disk, not tape?
We can move on-disk Backup Exec data to tape or to cloud object storage so it stays recoverable through the service.
Can you store my tapes?
Yes. If your tapes aren't already stored with TIMG, we can store them for you.
How fast are restores?
Timeframes vary with the number and age of tapes, the condition of your catalogues, and the complexity of the original environment. All restores are performed on a best-effort basis.
How am I billed?
A fixed monthly fee covers hosting the restore environment, and you pay a per-tape rate only when you request a restore. Restores needing extra software are quoted as custom restores at an hourly rate.
Is this a backup service?
No — it's restore-only, to keep your legacy data recoverable. For protecting new data, you use your current backup platform.
Plan your exit from Backup Exec
Talk to our Australian team about keeping your legacy restores running while you retire Backup Exec.