Managed Server Backup
Managed Veeam Backup for your server workloads — delivered in Australia.
We protect your VMs, physical servers, file shares and public-cloud workloads with Veeam Backup & Replication — part of the Veeam Data Platform — fully managed by one of Australia's largest Veeam partners.
- Scalable usage-based billing — per VM and per TB, per month
- Protects VMs, physical servers, NAS & public cloud
- Immutable, Australian-hosted cloud storage
Built on Veeam Backup & Replication, part of the Veeam Data Platform. BackOnline is a TIMG company and one of Australia's largest Veeam partners.
Request a quote
Tell us about your environment and we'll send tailored pricing — usually within one business day.
A proud Veeam partner
Two ways we help
However you've landed on Veeam, we've got it covered
Already running Veeam?
We take over your existing Veeam Backup & Replication environment to improve efficiency, reliability and policy compliance — so your backups are monitored, maintained and actually recoverable.
Replacing an older solution?
We implement Veeam as your modern backup platform — designed, deployed and managed for you — to replace ageing or end-of-life backup software with confidence.
Protection for every server workload
One managed platform across your on-prem, hybrid and cloud estate.
Virtual machines
VMware vSphere and Microsoft Hyper-V VMs with image-based backup.
Physical servers & workstations
Windows and Linux machines protected with Veeam Agents.
File shares & NAS
Unstructured data on NAS and SMB/NFS file shares.
Public cloud VMs
Microsoft Azure, AWS and Google Cloud virtual machines.
Cloud databases
Managed cloud database workloads, protected and recoverable.
Object storage & Entra ID
Object storage data plus Microsoft Entra ID.
The power of Veeam Backup & Replication
Market-leading recovery and efficiency capabilities, included with the platform and managed by us.
Instant VM Recovery
Boot a failed VM directly from backup storage in minutes, keeping downtime to a minimum.
Quick Rollback
Restore only the changed blocks to recover a VM fast after a bad change or failure.
Application-aware processing
Transaction-consistent backups for SQL Server, Exchange, SharePoint and Active Directory, with granular item recovery.
Changed Block Tracking
Back up only changed blocks for faster jobs and dramatically lower storage use.
SureBackup verification
Automatically verify backups are recoverable in an isolated environment — documented proof, not hope.
Immutable storage
Ransomware-resilient, immutable backups with protection against malicious or accidental deletion.
Service tiers
Three tiers of managed Veeam backup
From self-driven to fully managed to enterprise — all billed on simple, usage-based pricing.
Silver
Foundational — you drive it
For teams with their own IT capability who want licensing, Australian cloud storage and expert help on demand.
- Veeam B&R Enterprise licensing (VMs & physical servers)
- Immutable, Australian-hosted cloud storage
- Image-based backup & application-aware processing
- Instant VM Recovery & SureBackup available
- Monitoring of jobs to TIMG storage, with email reporting
- Business-hours helpdesk + 24/7 emergency support
- Onboarding, as-built & DR-policy documentation
Usage-based billing — per VM and per TB, per month.
Request a quoteGold
Fully managed
We take full ownership of your backups — the ideal balance of protection, resilience and value.
- Everything in Silver, fully managed by TIMG
- Proactive monitoring & management of all backup jobs
- Broader workloads included: NAS, public cloud & cloud databases
- Veeam Service Provider Console access for repository & job visibility
- Patching & maintenance of the Veeam environment
- Periodic DR testing & regular service reviews
- Priority support from certified Veeam specialists
Usage-based billing — per VM and per TB, per month.
Request a quoteDiamond
Enterprise / business-critical
For business-critical environments where downtime has significant financial or operational impact.
- Everything in Gold, on Veeam B&R Enterprise Plus licensing
- Continuous Data Protection (CDP) for near-zero RPO
- Advanced automation, orchestration & scalable architecture
- Quarterly DR testing + monthly restore verification
- Monthly service reviews & senior-engineer architecture guidance
- Highest-priority support with fastest response commitment
- Compliance support & enhanced ransomware resilience
Usage-based billing — per VM and per TB, per month.
Request a quoteSimple, scalable pricing
Usage-based billing that scales with you
Pay per VM and per TB, per month — scale up or down as your environment changes. No big up-front project cost, no paying for capacity you don't use.
- Per VM, per month — for virtual and physical server protection
- Per TB, per month — for immutable cloud storage
- Veeam Agents, file share (per 500 GB) and object storage (per 500 GB) add-ons
- Cloud database and Entra ID (per 10-user pack) licensing available
Why buy from BackOnline?
Market-leading Veeam technology, with a local Australian partner behind you.
- Certified Veeam specialists — one of Australia's largest Veeam partners, part of TIMG
- Fully managed service: monitoring, patching, DR testing and reviews
- Immutable, Australian-hosted cloud backup storage
- Local Australian support — real people, your timezone
- Simple billing in AUD, no surprises
- One trusted partner for backup across your stack
What you provide
A few things we'll need from you
- A Windows Server to host Veeam B&R, with network access to your workloads and outbound internet (we assist with spec on Diamond)
- Your Microsoft Windows Server operating-system licence
- A stable internet connection with enough bandwidth for your backup and restore throughput
- Your backup and retention policy requirements
- Any cloud-platform egress costs (Azure, AWS, GCP) incurred during backup or restore
Frequently asked questions
What's the difference between Silver, Gold and Diamond?
Silver and Gold both run on Veeam B&R Enterprise licensing — Silver is self-driven (you manage day-to-day; we provide licensing, storage, onboarding, monitoring of jobs to our storage and support as needed), while Gold is fully managed (we proactively manage all jobs, include broader workloads, and handle patching, DR testing and reviews). Diamond steps up to Enterprise Plus licensing with Continuous Data Protection, the highest SLAs, quarterly DR and monthly restore testing, and compliance support for business-critical environments.
Do I need to already have Veeam?
No. We can implement Veeam Backup & Replication for you as a new backup platform, or take over and optimise an environment you already run.
Can you take over our existing Veeam deployment?
Yes. We'll assess your current setup and bring it under management to improve efficiency, reliability and policy compliance.
What workloads can you protect?
Virtual machines (VMware and Hyper-V), physical servers and workstations via Veeam Agents, NAS/file shares, public-cloud VMs (Azure, AWS, GCP), cloud databases, object storage and Entra ID.
How does billing work?
Usage-based — primarily per VM per month and per TB per month, with per-unit add-ons for agents, file shares, object storage, cloud databases and Entra ID. You scale up or down as your environment changes.
Where is my backup data stored?
In TIMG's secure, geographically resilient Australian data centres, on immutable, TIMG-hosted cloud storage for ransomware resilience.
What about my Veeam server and OS licence?
You provide a dedicated Windows Server to host Veeam B&R and its Windows Server licence; on the Diamond tier we assist with the server specification and configuration.
Protect your servers with managed Veeam backup
Talk to our Australian team about the right tier for your environment — usage-based pricing, no obligation.