Need data off old tapes? Start here.
You've got tapes and you need the data back — but maybe you're not sure what's on them, what software wrote them, or whether you can even read them anymore. Whatever your situation, our Australian team can help you recover it.
Common scenarios
I need a tape restore service because…
These are the situations we hear most often. Find yours, and we'll point you the right way.
I need specific data retrieved from tape
Need certain files or records back from an old tape? We locate and restore just what you need and deliver it to you securely — with a fast turnaround when it matters.
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I need to keep restore access for the future
Keep on-demand access to your legacy restores as a managed service — for compliance or business continuity — including NetBackup, Backup Exec and Commvault environments.
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I want to move my tapes to cloud storage
We bulk-restore all your tape data into immutable cloud storage — and can securely destroy the physical tapes afterwards — so you cut cost and risk.
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I want to catalogue all my tapes to understand what is on them
We index and catalogue your tape library so you know exactly what data you hold before deciding what to restore or retain.
Talk to an expertFind your path
Not sure where to start?
Tell us what you have, and we'll match you to the right restore path.
I have no idea what wrote the tapes
Tape Header Discovery
We identify the backup software that wrote them.
I know the format, but have no backup server
Compatible restore environments
We can build compatible restore environments for some legacy backup products.
I have the server, but no working tape drives
Restore-as-a-service
We host a copy of your backup server and run the restores for you — no need to keep it on-prem. Available for:
Frequently asked questions
I don't know what software wrote my tapes — can you still help?
Yes. Our Tape Header Discovery process reads the headers on your tapes to identify the backup software that created them, so you know exactly what you are dealing with before any restore.
Do I need to keep my original backup server running on-prem?
No. If you still have your backup server, we take a virtual-machine copy, host it in our Australian data centre connected to our tape hardware, and run the restores for you — so you can retire your on-prem environment. If you no longer have it, we can build compatible restoration environments for some legacy tape backup products — talk to us about your format.
Can you restore my tapes to the cloud and then destroy them?
Yes. We can bulk-restore your tape data into immutable cloud storage and then securely destroy the physical media, so you cut storage cost and risk.
Where is the work performed?
In TIMG's secure Australian data centres, under TIMG's ISO/IEC 27001:2022-certified information security practices, with Australian data residency.
Not sure which path is yours?
Talk to our Australian tape experts — we'll help you work out how to get your data back.